We deliver high quality research to both the public and private sectors. Whether it’s market or employee research, customer insights or impact assessments, we have the capacity to take on and deliver the largest and the smallest projects to the highest standards

Service Delivery Evaluation

Service Delivery Evaluation surveys explore stakeholders service delivery needs and expectations and clarify their current satisfaction levels and existing gaps. We conduct:

  • Customer satisfaction Surveys
  • Employee engagement Surveys
  • Work Environment Surveys

Impact Analysis

We help organisational leaders in business, public and social sectors demonstrate the value they have created beyond the bottom line. We develop a solid narrative of their economic and social contributions. We employ a blend of advanced models including the input-output models and the SROI methodology to produce comprehensive sets of the direct, indirect and induced effects.